At Aphrodite’s Pleasure our catalogue of products is chosen for quality and effectiveness. As a result of this most items will have a minimum of a 1 year warranty on them. Products which carry a warranty have the length of the cover stated in the “Product Features” section on the individual product page. In most cases this will be the last point.
If no warranty is mentioned then the manufacturer does not offer a warranty on this item. However it would still be covered for the first 30 days by us should it not function due to product fault or be broken upon arrival.
We advise for you to choose your products carefully. We do not accept returned product if you have changed your mind, or you do not find the product satisfies your needs. Should a product you change your mind on be unopened we may consider replacing depending upon circumstance. If this is the case you would need to contact us for further discussions. However refunds will not be offered and further shipping costs may apply.
Aphrodite’s Pleasure offers a 30 day replacement warranty for faulty products due to their manufacture. Further to this Aphrodite’s Pleasure will honour any manufacturers warranty which comes with the product. It is important you follow any warranty requirements upon receipt of these items to ensure the warranty is valid. Warranties do not apply to goods that become damaged due to misuse, if used for purposes other than what they were designed for or those who have simply stopped working due to fair wear and tare.
It is advised you carefully check your product as soon as received for damage that may have been caused during shipping, or due to product imperfections. All product is inspected prior to dispatch, though there is obviously a limit to how far this inspection can be done as we cannot compromise product packaging prior to dispatch. Aphrodite’s Pleasure does not hold responsibility for damage caused during shipping, though should this occur do not hesitate to contact us as we will always attempt to fix an issue if possible. Should it be deemed by the management of Aphrodite’s Pleasure that the damage may be caused due to insufficient packaging we will certainly take responsibility and fix the problem. Shipping damage is limited to the product only, and not packaging.
If your product does not work, or arrives damaged please contact us with details of your purchase prior to returning. Should this product prove to be defective during this time, we will, on proof of purchase, repair or replace the product with the same or similar product at our sole discretion.